Stakeholder Management
Product managers don't have direct authority over most of the people they work with. Learn how to identify, prioritize, and communicate with stakeholders to build trust and drive alignment.
The Stakeholder Map — How to Identify and Prioritize Your Stakeholders
A step-by-step guide to mapping your stakeholders by influence and interest. Includes a 2x2 matrix template and advice on how to tailor your communication style based on where each stakeholder falls.
How to Say No Without Saying No
The most important soft skill for PMs. Learn frameworks for redirecting requests, reframing conversations around outcomes, and maintaining relationships even when you can't build what's being asked for.
The RACI Matrix — When and How to Use It
A practical guide to using RACI (Responsible, Accountable, Consulted, Informed) for cross-functional projects. Includes common pitfalls like having too many people 'Accountable' and how to avoid them.
Stakeholder Communication Plan Template (XLSX)
An Excel template to plan your stakeholder communication cadence. Tracks each stakeholder's name, role, interest level, preferred communication channel, and update frequency.
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